Dataweave
156 Temple Row
Birmingham B2 5LS
United Kingdom
+44 121 643 8574
info@domain.com
Privacy Policy
Last updated: 18 December 2025
At Dataweave, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.
We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy outlines your rights and our responsibilities regarding your information.
Data Controller
Dataweave is the data controller responsible for your personal information. If you have questions about how we handle your data, you can reach us using the contact details provided at the top of this page.
Information We Collect
We may collect different types of information depending on how you interact with our website and services:
Information You Provide Directly
When you contact us through forms on our website, we collect the information you voluntarily provide, which may include your name, email address, telephone number, company name, and any message or enquiry details you submit.
Automatically Collected Information
When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type and version, device information, pages visited, time and date of visits, time spent on pages, and referring website addresses.
Analytics Information
We use analytics services to understand how visitors use our website. These services collect information about website traffic patterns, user behaviour, and demographics in aggregate form to help us improve our services.
Communication Records
If you communicate with us by email, telephone, or other means, we may keep records of those communications for reference and quality assurance purposes.
How We Use Your Information
We use your personal information for the following purposes, based on legitimate legal grounds:
Responding to Enquiries
To respond to your questions, requests for information, or service enquiries submitted through our contact forms.
Service Delivery
To provide, maintain, and improve our IT services and digital transformation solutions.
Website Improvement
To analyse how our website is used and identify ways to improve user experience, functionality, and content.
Security and Fraud Prevention
To protect our website and services from security threats, detect fraudulent activity, and ensure compliance with legal obligations.
Legal Compliance
To comply with legal obligations, respond to lawful requests, and protect our legal rights.
Marketing Communications
With your consent, we may send you information about our services, industry insights, or updates that we believe may interest you. You can opt out of marketing communications at any time.
Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for specific purposes.
- Contractual necessity: Where processing is necessary for the performance of a contract with you or to take steps before entering into a contract.
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services or preventing fraud, provided these interests do not override your rights.
- Legal obligation: Where we need to process your data to comply with the law.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers only access the information necessary to perform their specific functions and are bound by confidentiality obligations.
Analytics Services
We use analytics platforms to understand website usage patterns. These services may collect and process data about your visit, but the information is typically aggregated and anonymised.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you of any such change and how it affects your data.
How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
The specific retention periods vary depending on the type of information and the purpose for which it was collected. Generally:
- Contact form submissions and enquiry records are typically retained for 2-3 years after the last interaction.
- Website analytics data is usually retained in aggregated form for up to 26 months.
- Marketing consent records are kept until you withdraw consent or request deletion.
- Legal and financial records are kept for the periods required by applicable laws and regulations.
Data Security Measures
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
Encryption
Data transmission is protected using secure socket layer (SSL) encryption technology.
Access Controls
Personal data is accessible only to authorised personnel who need it to perform their duties.
Regular Monitoring
We monitor our systems for potential vulnerabilities and security threats.
Data Minimisation
We collect only the information necessary for the stated purposes.
While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.
Your Rights Under UK GDPR
You have several rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete personal information.
Right to Erasure
You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You can request that we limit how we use your personal information.
Right to Data Portability
You can receive your personal data in a structured, commonly used format.
Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where we rely on consent, you can withdraw it at any time.
Right to Complain
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data properly.
To exercise any of these rights, please contact us using the details provided at the top of this page. We will respond to your request within one month, although this may be extended in complex cases.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Third-Party Websites
Our website may contain links to external websites operated by third parties. We have no control over the content or privacy practices of these websites and are not responsible for their policies or practices.
We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through our own website.
Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under the age of 16.
If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child, please contact us immediately.
Data Breach Procedures
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office within 72 hours of becoming aware of the breach, as required by UK GDPR.
We maintain incident response procedures to identify, contain, and remediate security incidents promptly and effectively.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Questions About Privacy?
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us:
Email: info@domain.com
Phone: +44 121 643 8574
Address: 156 Temple Row, Birmingham B2 5LS, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. Visit www.ico.org.uk for more information.